Contact Information
General Inquiries: (902) 629-4014
Emergency After Hour and Weekends: (902) 626-2100
Craig Walker, Utility Manager
Phone: (902) 629-4014
Fax: (902) 894-7094
Treatment
Treatment plant is responsible for the operation, maintenance and repairs of the City’s sewage treatment facilities including the Riverside Drive Treatment Plant, East Royalty Lagoon and sewer pumping stations at Navy Quay, Dorchester Street, West Royalty and the West Royalty Industrial Park.
Herman vanOmme, Superintendent Wastewater Treatment Plant
Phone: (902) 628-6647
Fax: (902) 628-6684
Works
Works is responsible for the maintenance and repair of the City’s water and sewer systems including water pumping stations at Brackley, Union, Suffolk, Malpeque Road, and Mt Edward Road Booster Station, water and sewer mains and services, water meters, fire hydrants and 13 sewer pumping stations located throughout the City.
Bill Clair, Superintendent Works
Phone: (902) 629-4015
Fax: (902) 629-4076
Engineering
Engineering provides support for short and long range planning, engineering, and design of new and upgrading of existing water and sewer facilities, mapping and records maintenance, layout and inspection of Utility and contractor installations, monitoring of water quality and response to customer, developer and contractor inquiries and complaints.
Phone: (902) 629-4014
Fax: (902) 894-7094
Accounts
Accounts is responsible for the financial and billing needs of the City’s water and sewer utility.
For your convenience, the following payment methods are available:
- In person by cash, cheques or post-dated cheques, Debit card, Visa, MasterCard or American Express
- Pre-authorized withdrawals from chequing accounts
Please complete this form and either FAX to (902) 629-4115, scan and email to waterbill@city.charlottetown.pe.ca or mail to PO Box 98, Charlottetown PE C1A 7K2
- Payment through your bank or other financial institution
- Online payments with credit card by visiting our website at Click Here
- A twenty-four hour payment drop box located to the right of the front door at City Hall
Allan MacKenzie, Senior Finance Officer
Phone: (902) 629-4005
Fax: (902) 629-4191
Office Hours
Treatment: 8:00 am to 4:00 pm
Works and Engineering: 8:00 am to 4:00 pm (winter) and 7:30 am to 3:30 pm (summer)
Accounts: 8:00 am to 5:00 pm (winter) and 7:30 am to 4:00 pm (summer)
